Search for:
Assisting dialysis facilities to improve both staff and patient awareness of specific patient safety areas, promoting patient safety values, and building a culture of patient safety in every dialysis facility.
Log In
Home
About
Module Offerings
How to Participate
Guidelines
Participating Networks
Facility Diamond Status
Continuing Education
Helpful Tips
User Guide
Accessibility
Privacy
Registration
Contact Us
Log-In
Culture of Safety
Antibiotic Stewardship
Care Coordination/Transitions
Communication
Emergency Preparedness
Health Literacy
Home Dialysis Therapy
Medical Record Errors
Mental/Behavioral Health
Missed Treatments
Patient-Provider Conflict
Slips, Trips, and Falls
Transplantation
About
>
Module Offerings
>
Missed Treatments
Missed Treatments
Objectives:
Upon completion of this module, dialysis facility personnel will be able to:
define non-adherence with dialysis treatments
recognize non-adherence as a situation in which a patient had a choice to attend or not attend treatment
discuss the importance of non-adherence with patients
develop a process to address non-adherence with patients
decrease the number of missed treatments due to non-adherence
identify best practices to prevent safety errors
engage patients and families to enhance their culture of safety
Activities Required for Diamond Status/Measures:
In order to receive Diamond Status, your facility must meet the measures listed below:
100% of staff complete in-service training module (PowerPoint Presentation) on missed treatments/patient non-compliance (available in English or Spanish)
Track/log individual patient missed days by reason treatment was missed (available in English or Spanish)
Provide feedback reports to patients indicating the number of days missed by reason and percent of actual treatments received vs. prescribed
Educate patients about the difference between normal kidney function (168 hours/week), dialysis (approx. 12 hours/week), and their actual treatment received
Decrease the total number of missed treatments due to non-adherence by
>
10%
Sustain the improvement (decrease by
>
10%) for at least three months
Complete online Reporting Form
If you would like to participate with your facility to earn Diamond status, please
click here to register/log-in
so you may access the module tools, resources, and reporting forms.
Documents are presented in Adobe PDF